Privacy Policy

This privacy notice provides information about the collection of your data when you use our website. We act as a data controller and are obligated to inform you about our identity, the purpose and methods of data usage, and your rights regarding your data.

Who We Are: “Real Transfer” is a trading name of Real Transfer Limited, a registered company incorporated in Ireland with its registered address and head office at 3rd Floor, Suite, Ross House, 15 Merchants Rd, Galway, H91 FPK5, Ireland. You can contact us by post at the provided address, by email at dpo@realtransfer.ie, or by telephone at +353 91 435 240. If you have any questions regarding your personal data, please reach out to our data protection officer Fabio Castejon using the contact information provided above.

How We Use Your Information: We collect your data through various methods, including when you use our website, submit an enquiry, purchase a product, sign up for our newsletter, download a sample document, submit a review, or participate in a feedback survey.

Your Rights as a Data Subject: As a data subject, you have certain rights. You can request information about the data we hold about you and ask us to correct any inaccuracies. If your personal data is processed based on your consent or to fulfil a contract, you can request a copy of the information in a machine-readable format or ask for its erasure. Additionally, you can request that we temporarily stop using your information if you believe we are using it unlawfully. In certain circumstances, you can request that we do not make decisions affecting you through automated processing or profiling. To exercise your rights, please contact us using the provided contact details.

Your Right to Complain: If you have any complaints regarding our use of your information, we encourage you to contact us directly so that we can address your concerns. Alternatively, you have the right to file a complaint with Data Protection Commission at Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Updates to This Privacy Policy: We regularly review and update this privacy policy to reflect any changes in our services and data usage. If we intend to use your personal data in a manner not previously disclosed, we will inform you and, if necessary, seek your consent. The version number and date of this policy will be updated with each revision.

Thank you for taking the time to review our privacy policy. If you have any further questions or concerns, please don’t hesitate to contact us.

Version 2.0 – 18.10.2023